Effective Date: May 25, 2026

1. Acceptance of Terms

Recall is provided to you by Fourteener Labs, LLC ("we," "us," or "our"). By installing or using Recall (the "App"), you agree to these Terms of Service and the accompanying Privacy Policy. If you do not agree, do not install or use the App.

2. License to Use

Subject to your compliance with these terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and use Recall on Apple devices you own or control, for your personal, non-commercial use, except for the optional Pro Mode features intended for professional pet sitting and dog walking.

You may not reverse engineer, decompile, redistribute, rent, lease, sublicense, sell, or otherwise transfer the App or any portion of it, except as permitted by Apple's standard end-user license agreement that applies to all App Store apps.

3. In-App Purchases

Recall offers a one-time in-app purchase that unlocks full functionality after the free trial period. This purchase is processed entirely through Apple's App Store. All sales are final and subject to Apple's refund policies. We do not process or have access to your payment information.

The trial period and the price displayed in the App may change in future versions of the App. The price you see at the time of purchase is the price you pay. Purchases are tied to your Apple ID and can be restored on devices signed into the same Apple ID via the "Restore Purchases" function.

4. Not Medical Advice

Always consult a licensed veterinarian for medical decisions about your pet, including dosing, drug interactions, allergic reactions, vaccination schedules, and emergency care. Do not rely on Recall's reminders or records as the sole source of truth for your pet's health. If a reminder is missed, fails to deliver, or fires at an unexpected time, you remain responsible for your pet's care.

The medication database included in Recall is for informational reference only and may not reflect current clinical guidance. Always verify medication names, dosages, and instructions with your veterinarian and the dispensing pharmacy.

5. Acceptable Use

You agree to use Recall only for lawful purposes and only in accordance with these terms. You agree not to:

• Use the App in any way that violates applicable laws or regulations
• Use the App to store or share data about other people (including clients in Pro Mode) without their knowledge and consent where required by law
• Attempt to interfere with, compromise, or circumvent the App's purchase gating, security features, or other protective measures
• Use the App to harass, harm, threaten, impersonate, or intimidate any person
• Submit false or misleading information about pets, clients, or services through the App's sharing features (QR codes, deep links)

6. Pro Mode & Client Data

If you use Pro Mode for professional pet care services, you are solely responsible for obtaining any consent required by law from your clients before storing their personal information (names, addresses, phone numbers, emergency contacts, home access details) in the App. You are also responsible for the secure handling and lawful use of that information.

We do not have access to client information you enter and we are not a party to your business relationship with your clients. Any agreements between you and your clients are solely between you and them.

7. Shared Pet Profiles & QR Codes

The App allows you to share a pet profile with another Recall user via a QR code or universal link. When you share a profile, you authorize the recipient to view and import the information you've chosen to share. You are responsible for what you choose to share and with whom. We are not responsible for downstream sharing of profile data once it leaves your device.

8. No Warranty

Recall is provided "as is" and "as available," without warranties of any kind, express or implied. To the maximum extent permitted by applicable law, Fourteener Labs disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, reliability, non-infringement, and quiet enjoyment.

We do not warrant that the App will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that data, reminders, GPS routes, or any other App-generated content will be accurate, complete, timely, or saved without loss.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Fourteener Labs, LLC, its officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to loss of data, loss of pets, harm to pets, missed medication or vaccination, loss of profits, business interruption, or any other intangible loss — arising out of or in connection with your use of the App, even if advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to these terms or the App shall not exceed the amount you paid for the App (the one-time in-app purchase price), or USD $10.00 if no purchase was made.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Fourteener Labs, LLC and its officers, employees, and affiliates from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) your use of the App in violation of these terms, (b) data you store or share through the App, or (c) your violation of any third-party rights, including privacy rights of any client whose information you store in the App.

11. Termination

You may stop using Recall at any time by deleting the App from your device. We may terminate or suspend your access to the App at any time, with or without notice, for any reason, including violation of these terms.

The provisions of these terms that by their nature should survive termination — including limitations of liability, indemnification, and governing law — will survive.

12. Apple App Store Terms

You acknowledge that these terms are between you and Fourteener Labs, LLC, not Apple. Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you in accordance with the App Store terms.

Apple, and Apple's subsidiaries, are third-party beneficiaries of these terms and may enforce them as such.

13. Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will post the updated version here with a new effective date. Material changes will be highlighted within the App where reasonably possible. Your continued use of the App after changes take effect constitutes acceptance of the revised terms.

14. Governing Law & Disputes

These terms are governed by the laws of the State of Colorado, USA, without regard to its conflict-of-laws provisions. Any dispute arising out of or relating to these terms or the App shall be resolved in the state or federal courts located in Colorado, USA, and you consent to the personal jurisdiction of those courts.

Nothing in this section affects any rights you may have under mandatory consumer-protection laws in your country or state of residence.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Contact

If you have questions about these Terms of Service, please contact us at:

support@fourteenerlabs.com